What does your telephone messages say about you & your business?

July 20, 2009 at 1:45 pm Leave a comment

If you have a professional voice talent recording your telephone greetings and on hold messages than this shows that you are company who pays attention to detail, values their customers and appreciates quality and professionalism

By entrusting their recordings to a professional voiceover they know they will receive a high quality audio recording in the audio format required by their phone system. The script would be read by an experienced narrator who can deliver a clear, persuasive and controlled voiceover.

If your company uses an On Hold message as part of their telephone recordings package, than this shows a company who looks after their callers. They know that a caller can become frustrated on hold if faced with just silence. They want to make the on hold experience as pleasant as possible and aim to provide an informative and entertaining message as well as reassuring them that they are a valued customer.

A professional on hold message should not only enhance your company image, it should also promote your company products and services. Your telephone messages should inform your callers about your general business hours, where you are located, and other frequently asked questions. But importantly your messages should say what you and your business do, how you do it and how it can benefit your callers and solve their problems. This advertising opportunity should not be missed. You have your callers undivided attention so use it to effectively promote your business. Many studies have shown that callers placed on hold actually make purchase decisions based on what they hear while they are on hold. Your telephone messages should be designed to give a positive impression about your company and the products and services you offer.

Visit www.thephonevoice.com to get your On hold Message recorded today!

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Entry filed under: On Hold Messages. Tags: , , , , .

How can my business benefit from a message on hold? Are You Looking For a Professional Voice For Your On Hold Message

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